Learn how to switch between your personal account and your school or institution account, and how to turn off automatic switching.
There are two types of accounts you can use in Sayo Academy:
Personal Account:
This is your own account. When you use this, you will use your personal credits.
School or Institution Account:
If your school or organization is partnered with Sayo Academy, you will automatically have access to a school or institution account.
When you use this account, you will be using the credits provided by your school or institution.
You can check how these credits are used by going to School Settings and looking at your Credit History.
You can switch between these accounts anytime — for example, if you want to use your personal credits for practice, or your school credits for classwork.
You can easily switch between your personal and school accounts from the Sayo Academy homepage.
You have now successfully switched to your school account!
Your credits and access will automatically change to your school’s balance.
By default, once you are registered under a school or institution, Sayo Academy will automatically switch you to that school account when you log in.
If you prefer to stay on your personal account (or switch manually later), you can turn off this auto-switch feature.
Once this is off, Sayo Academy will no longer switch you automatically to your school account.
You’ll stay on whichever account you last used — personal or school — until you manually change it.
| Task | Where to Find | What It Does |
|---|---|---|
| Switch Account | Sidebar → Under “Sayo Academy” | Lets you move between personal and school profiles |
| Turn Off Auto-Switch | Settings → Organization & Account | Stops automatic switching to school account |
If you’re ever unsure which account you’re using, just check the top of the sidebar — it will always show whether you’re on Personal Account or your School Account.